
State Farm® Insurance Agent Sam Higgins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Royal
August 16, 2025
"Very Friendly and helpful Staff! I have been with Sam Higgins - State Farm for over 20 years and have always been more then satisfied with the service I have received!"
tierra cruse
August 5, 2025
"Everyone at the office is so friendly and helpful."
"Thank you so much for your kind words! We're thrilled to hear that our team was friendly and helpful. We look forward to assisting you again soon!"
Crystal Contreras
August 1, 2025
"I called around to about 5 local agents. Chris at Sam's office was the first person to pick up the phone. We was very kind and had everything wrapped up for me in minutes. Thank you Chris!"
"Thank you so much for your kind words! We're thrilled to hear that Chris was able to assist you quickly and efficiently. We pride ourselves on providing prompt and friendly service, and it's great to know Chris delivered just that. If you ever need anything else, please don't hesitate to reach out!"
Lindsey Bekemeyer
July 30, 2025
"I’m always pleased with how polite and efficient Sam’s office is! Always thought insurance would be a headache but they make it quick and easy! Thank you so much!"
"Thank you for your wonderful feedback! We're so glad to hear that Sam’s office has made your insurance experience polite, efficient, and hassle-free. Making things quick and easy for our clients is our top priority, and your kind words mean a lot to us. We truly appreciate your trust and look forward to continuing to serve you!"
Miranda Martin
July 30, 2025
"Sam Higgins State Farm insurance company has been our insurance for a few years and they are always so kind and friendly. They also support my children's school during their fundraising efforts. Sam's office has truly been a blessing to the south hill community."
"Thank you so much for your kind words and continued trust in Sam Higgins State Farm! We're thrilled to hear that our team has been helpful and supportive, both with your insurance needs and in giving back to the South Hill community. Supporting local schools is very important to us, and we're grateful to be part of such a wonderful community. We look forward to serving you for many years to come!"
Miranda Ellert
July 30, 2025
"Where do I start with an all-time positive review? The office ladies are absolutely the sweetest humans every time I call. They send friendly reminders when the bill is due, zero pressure and they keep in contact if there are any changes to my policy. They are informative and understanding of all situations. I strongly recommend Sam Higgins office!"
"Thank you so much for your wonderful review! We're thrilled to hear that our team has been helpful, friendly, and supportive throughout your experience. The entire office strives to provide the best service possible, and your kind words truly mean a lot to us. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs!"
Sara W
July 22, 2025
"Outstanding Agency and Team! Wonderful company to work with regarding my auto and homeowner insurances. Sam Higgins Agents even looked through my policy and helped find additional discounts! They also respond quickly to calls with knowledge, care and attention to details. Thank you to Ava and Lisa for taking care of my questions, concerns and initiating my requests for policy changes. I feel informed, safe and very pleased with my service and coverage. I highly recommend State Farm and the professionals in Sam Higgins Office. Thank you so much!"
"Thank you so much for your wonderful review! We’re thrilled to hear that Ava, Lisa, and the entire Sam Higgins team were able to provide you with knowledgeable, attentive, and caring service. It’s great to know that we could help you find additional discounts and make you feel informed and secure with your coverage. Your recommendation means a lot to us, and we truly appreciate your trust in State Farm and our office. If you ever have any more questions or need assistance, please don’t hesitate to reach out. Thanks again!"
John Filanoski
July 18, 2025
"Jack Steven was super helpful, fast and professional"
"Thank you so much for your kind words! We're thrilled to hear that Jack Steven provided you with helpful, fast, and professional service. We appreciate your feedback and look forward to assisting you again in the future!"
samantha paige
July 15, 2025
"Lisa has been amazing with helping me transfer my insurance here to Washington, she made everything easy to understand and quick!"
"Thank you so much and we're so glad to hear Lisa was so helpful! Welcome to our office!"
Ariel Chan
July 7, 2025
"I had moved from out of state recently and had to transfer my auto insurance policy. Kala was the agent I worked with and she made the whole process easy to navigate. She is knowledgeable and friendly, helping me understand my policy and what worked best for me. Moving across the country was a big process and there's a lot involved, so it was really nice to know that updating my insurance was an easy task to complete. :)"
"Thank you so much for your kind words! We're thrilled to hear that Kala was able to make your insurance transfer smooth and easy during such a big transition. Moving across the country can be overwhelming, and we're glad we could help take the stress out of updating your policy. We'll be sure to pass along your compliments to Kala. If you ever need anything else, please don't hesitate to reach out!"
Mason Giacchetti
June 27, 2025
"I worked with Kala and she was very helpful. The whole process was painless and easy to understand. Overall great service!"
"Thank you so much for your kind words! We're thrilled to hear that Kala provided helpful and clear support throughout the process. It's wonderful to know that your experience was painless and easy. We truly appreciate your feedback and look forward to assisting you again in the future!"
Matt Wheelwright
June 20, 2025
"I have been with Sam Higgins for well over a decade and have no complaints. Everyone is helpful, knowledgeable, and easy to reach."
"Thank you so much for taking the time to share your positive experience with us! We truly appreciate your loyalty over the past decade and are thrilled to hear that our team has consistently met your needs. Your kind words about our helpful and knowledgeable staff mean a lot to us. We strive to provide the best service possible, and it’s wonderful to know we’ve succeeded in making your experience a positive one."
Melanie Helms
June 8, 2025
"We have been with Sam Higgins State Farm for quite a few years and have nothing but great service! All the agents are always helpful and if we ever have any questions, they have always given timely answers, highly recommend State Farm 👍😊"
"Melanie, thank you so much for your kind words and for being a valued member of the Sam Higgins State Farm family for all these years! We're thrilled to hear that you have consistently received great service from our team. Your satisfaction is our top priority, and we're always here to provide timely assistance and support whenever you need it. We truly appreciate your recommendation and look forward to continuing to serve you in the future!"
Lester Lanfear
June 5, 2025
"Let me tell you. Lisa was and is an absolute joy to work with. She has helped us with changing agents, moving from podunk Idaho, where we were State Farm customers for years, to Spokane WA. with minimal effort on our part. It took only two phone calls! We HIGHLY appreciate all of her efforts. Not only with changing agents but also with a renters insurance policy that covers us while moving into our new home before closing."
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience working with Lisa. She truly goes above and beyond for her clients, and it’s fantastic to know that she made your transition from Idaho to Spokane so seamless. We appreciate your kind words regarding her assistance with changing agents and securing your renters insurance policy. It’s always our goal to make the process as easy as possible for our clients, and we’re glad to hear that you felt supported throughout. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We wish you all the best in your new home!"
Steve Brown
May 20, 2025
"Fantastic Customer Service and great to deal with. Been with Sam's office for 20+ years. Thank you, Steve"
"Thank you, Steve! We truly appreciate your loyalty over the past 20 years and are delighted to hear that you've consistently experienced fantastic customer service with us. Your support means the world to our team, and we look forward to continuing to assist you in the future. If there's anything more we can do for you, please let us know. Thanks again!"
Molly Sanchez
May 19, 2025
"Lisa is fantastic in the Sam Higgins Office. They helped me after with everything thank you!"
"Thank you so much for your kind words! We're thrilled to hear that Lisa provided you with fantastic service in the Sam Higgins Office. Our team is dedicated to helping our clients, and it’s great to know that your experience reflected that. If you need any further assistance, don’t hesitate to reach out. Thanks again for your review!"
Jeffrey Y
May 13, 2025
"These guys are the best! Thanks Jack for most recently helping, but also Sam, Lisa, Ava and Chris"
"Thank you for your wonderful review! We're delighted to hear that you had a great experience with our team. We all are all dedicated to providing the best service possible, and your recognition of their efforts means a lot to us. We truly appreciate your support and look forward to assisting you again soon!"
reubensamich28
May 12, 2025
"I’ve had nothing but positive and seamless interactions with this office! Jack is very knowledgeable and went above and beyond while providing excellent service."
"Thank you so much for taking the time to share your positive experience! We're thrilled to hear that your interactions with our office have been seamless and that Jack was able to provide you with excellent service. Your kind words and recognition mean a lot to us. We look forward to serving you again in the future!"
Rex Watson
May 8, 2025
"Lisa always takes care of any questions or problems I may have quickly and efficiently. She’s the best."
"Thank you for your wonderful feedback! We're so glad to hear that Lisa has been able to assist you quickly and efficiently. She truly is a valued member of our team, and we appreciate your recognition of her hard work. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Screwball
May 8, 2025
"Lisa was very helpful and efficient in getting what I needed. It is always a pleasure talking with state farm."
"Thank you so much for your kind words! We're thrilled to hear that Lisa provided you with helpful and efficient service. We always strive to make our customers feel valued and appreciated. If you have any further questions or need assistance, don’t hesitate to reach out. We look forward to serving you again!"
Hanna Wyer
May 6, 2025
"Everyone we have delays with at this office has been great to work with. Nothing but positive things to say about our time at State Farm!"
"Hanna, thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our team at State Farm. Our goal is to provide exceptional service, and it’s rewarding to know that we met your expectations. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to continuing to work with you!"
Crowell Realtor
April 30, 2025
"I was referred by other family members to Jack Stevens at the Sam Higgins State Farm insurance agency. I must say, I have never been so impressed with an insurance representative as I was with Jack. He was so thorough so communicative with me about everything and I have rentals, my own home, an umbrella and a vehicle policy and everything went so smoothly transitioning to State Farm with Jack. I completely recommend him to anyone. He is so knowledgeable, nice and easy to talk with and truly listens. I’m ecstatic to be with this company and Jack is my agent. Jan Marie"
"Hi Jan Marie! Thank you so much for taking the time to share your wonderful experience with Jack at the Sam Higgins State Farm office! We are thrilled to hear that Jack provided you with such thorough and communicative service while assisting you with your various insurance needs. Your kind words about his knowledge, friendliness, and attentiveness truly highlight the qualities we strive for in our team. We're delighted that you felt confident and supported during your transition to State Farm, and we appreciate your recommendation to others. Welcome to the State Farm family! If you ever need anything in the future, please don’t hesitate to reach out."
Henderson Belk
April 29, 2025
"Extremely personable and friendly staff over at Sam Higgin's! Appreciate the work they do for the Spokane community."
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at Sam Higgin's. Our staff takes great pride in being personable and friendly, and it's wonderful to know that their efforts are making a difference in the Spokane community. Your support means the world to us, and we look forward to continuing to serve you and our community in the future!"
Emma Strobel
April 25, 2025
"The Sam Higgins office is amazing! I am so pleased with the service I have received from them. Everyone at the office is willing to help, accessible and personable. Would definitely recommend!"
"Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team. Providing exceptional service is our top priority, and it’s wonderful to know that our efforts have made a difference for you. Your recommendation means a lot to us, and we look forward to continuing to assist you in the future. If you ever need anything else, please don’t hesitate to reach out!"
Char MacKay
April 18, 2025
"My experience has been very spotty with this team. They seem well versed in their industry but some seem prone to subtle accusations, suspicions and discourtiousness. For instance, I have a house built in 1930s, it has always had ivy on the front of the house. We've lived there 25 years. We were given notice in the middle of winter that we had to tear it down or policy would be canceled. I called to ask what was up because it seemed out of the blue. What changed? And I was worried about getting it done in the middle of winter as my husband is disabled and the ivy is on a very high portion of the house and it is somewhat dangerous even in the best of weather the office representative was repressive, abrupt, and basically resisted explaining the situation and my questions regarding the change while emphasizing lack of concern. Felt like I was being treated like a renter behind on their rent for no discernable reason. I'm currently hoping to find an agent with staff that is less intimidating."
"Thank you for taking the time to share your experience with us. I want to sincerely apologize for the difficulties you faced, especially given the unique situation with your home and the added stress it brings to you and your husband. It’s completely understandable to feel frustrated and concerned when faced with sudden changes, particularly when it involves your home of 25 years. I’m truly sorry to hear that our team did not provide you with the support and understanding you deserved during your inquiry. Your feelings of being treated dismissively are valid, and it’s disheartening to know that we fell short in our communication. We strive to create a welcoming and respectful environment for all our clients, and I regret that we did not meet that standard in your case. Please know that your feedback is invaluable to us. We will use it to improve our services and ensure that our team communicates with empathy and clarity moving forward. If you’re open to it, I would love the opportunity to discuss your concerns further and see how we can assist you better in the future. Thank you again for sharing your experience, and I hope we can regain your trust."